I want you to know that hiring Sterling was one of the best decisions I have ever made. It was not just a good decision for my business, but for my family and for myself, too. Let me tell you why. Over the years, my practice never seemed to have enough cash flow. It seemed to grow along with the economy: expanding in the good times and limping along in slower ones. Yet, even in growth periods, we never seemed to have enough money. While I loved my staff members, they often clashed. And it always seemed like they needed more training, no matter how much work I put into improvement.