I have been an optometrist for 11 years. Shortly after I got out of school, I started working for another doctor. After nine months as an employee, I bought the practice. But it didn’t turn out quite the way I had planned. For the first six months, I just watched things going down and down. I realized that I needed some help in running the practice, but didn’t know who to call. I needed help with everything: how to run the practice, how to keep the income up, how to hire staff, how to manage them.