I want you to know that hiring Sterling was one of the best decisions I have ever made. It was not just a good decision for my business, but for my family and for myself, too. Let me tell you why. Over the years, my practice never seemed to have enough cash flow. It seemed to grow along with the economy: expanding in the good times and limping along in slower ones. Yet, even in growth periods, we never seemed to have enough money. While I loved my staff members, they often clashed. And it always seemed like they needed more training, no matter how much work I put into improvement. High turnover certainly didn’t help.

When 2005 and 2006 each showed only 1% growth, I decided I had had enough. It was time to reach out to someone else for help. I interviewed three different firms and chose Sterling. Their approach just seemed the most complete. The consultant, Ben, on their introductory DVD appeared to know what was wrong with my practice without even knowing anything about us! I particularly liked Sterling’s recognition of the fact that work life affects home life and vice versa. They just seemed like the right firm for me. And they were.

I hired Sterling in February 2007 and I knew immediately from the questions they asked and the information they gathered that they were on the right track. They sent a consultant to my office in the beginning of March and we got right to work. The results were immediate and dramatic. We set an all-time record for gross revenues in April that was 15% higher than my previous month and 31% higher than our average. We have grossed over $100,000 in each month since and are poised to hit a new record in September. Meanwhile, I am happier and so are my staff and family. We are all less stressed and no longer feel so short on time. We feel like we can handle anything.

Colleagues frequently ask me what “it” was that Sterling taught me that helped me turn around my office and my life so fast. Sterling didn’t teach me to do something a lot better, but they taught me to do a lot of things a little bit better. This approach had an immediate impact. They also showed me how to quickly identify my real problems and strengths. Sterling then gave me the tools to fix the problems and reinforce the strengths. The universal techniques I learned can be applied to any situation and will continue to be useful as my practice and my life evolve.

The best thing I can say about Sterling’s techniques is that they work. I stopped procrastinating and hired them. I followed their advice and saw big improvement quickly. I felt the sooner I let them help me, the sooner I, my family, and my staff would be happy. And so it was.

If this hits home, do yourself a favor. Call Sterling at (800) 933-7538 to get a free DVD and no charge consultation.

Sincerely,

Scott Kamena, OD